Contact Us
Let's Connect
Have A Question Or Need Additional Information?
Closed Saturday and Sunday (Plant operations are 24 hours)
After Hours & Emergency – (979) 297-2715
Email Address
contact@yourwebsite.com
Phone Number
+1 234 567 890
Location
Mailing/Physical Address
Lake Jackson, TX 77566
Answers to Your EV Charging Questions
Get clear, quick answers to the most common questions about ChargePro stations, billing, app usage, and more.
How do I locate ChargePro stations?
Use our app or website map to find nearby charging stations with real-time availability.
What vehicles are compatible?
ChargePro supports all major EV models with universal connectors for quick and easy charging.
How fast is the charging process?
Our fast chargers can power up your EV up to 80% in under 30 minutes, depending on your vehicle.
Is the ChargePro app required?
While not required, the app unlocks full features like scheduling, payments, and station tracking.
Are ChargePro stations open 24/7?
Yes! All ChargePro stations are accessible 24/7, ensuring reliable charging anytime you need it.
Can I install ChargePro at home?
Yes! We offer home charger installation with smart features and support for most EV models.
Is solar energy used for charging?
Many of our stations are powered by renewable energy including solar and wind sources.
Do you offer business charging plans?
Yes, we provide scalable EV solutions for businesses, fleets, and residential properties.
What if a station isn’t working?
Report issues via the app or hotline—we’ll notify you of updates and reroute you to the nearest spot.
What payment methods are accepted?
We accept credit/debit cards, mobile wallets, and prepaid plans via the ChargePro app or on-site.